I most definitely disagree! The behavior of CH and it's owner has made them a lightening rod for criticism. CH is the worst case example of how a TPP takes advantage of MMP paying the real bills for ASL. Not only does CH take advantage of the situation, they don't bring a lot to the table.
I'm fine with everything except the last part...
Too many decent products, old and new, mixed in with the usual garbage. Ray's screwing the public with his "renaming camouflage" ; lack of proofing; desire to get something out even if its NOT ready yet; and hiding all the above mixed in with the usual quality control items any of the producers have ( errata, misprinted map items, missing contents in the box, etc.)
His failings to the detriment of the players is the desire to hide all the above rather than acknowledge and improve - and to cause many waves with unresolved content issues that go on for some time before resolution.
There is nothing wrong with Brian Martuzas " Counterattacks 1 and 2" in quality. they are available nowhere else but CH. Sop if you want the quality, you either pay the price or order with discounts or via the secondhand market to get it without the 80 dollar sticker price.
(Just a recent example, not singling Tooz out for anything other than well-deserved praise for a nice pair of scenario packs.)
Ch brings a decent amount to the table - they just have a person in the driver's seat who doesn't care about customer satisfaction issues at all.
Hate the player, not the game.
KRL, Jon H