From the Critical Hit ‘About Critical Hit’ topic:
Portal; said:
It's also foolish to claim I hold expectations upon BFP considering I haven't ordered any of their products, nor asked them to do anything on my behalf.
I’ve held off until now, but this has become absurd.
If you have no expectations of BFP then why did you start this topic and make the following four quotes in this topic? I’ve never seen anyone talk out of both sides of his mouth as often as you.
Portal; said:
"Now with the BFP scenario, I'm cool with it because they're providing special discounts for customers who choose to show faith via pre-pay. That's finding the necessary middle ground to me. "
"FWIW, I think Boundingfire.com should be the primary vehicle of communication with your customers with respect to overall order status. Don't rely on third-party Web forums. "
"If I had an order placed directly with BFP, I would first look at the BFP Web site for major product status updates. I would want official information if I thought my order was delayed, so I would look to the most official, credible source that I thought was intended to reach the widest audience of real, paying customers. I know the majority of ASL players don't use online ASL forums on any type of regular basis, so it makes sense to go to the company's official Web site."
"Cheers, Brian. In among the noise, I hope some useful customer interaction tidbits have been discovered by your crew as sources of good ideas for future product management. "
If you haven’t bought anything from BFP and if you hold them to no expectations, then you should keep your little mouth quiet and let the grown-ups who have actually bought the product talk to BFP about what we expect of them. Hopefully, BFP will tell you to shove it like MMP did.
This reminds me of the Heat of Battle topic about Kreta where you ranted and raved about the quality of the map and you hadn’t even seen it yet, let alone bought it. All the negativity caused Klaus Fischer to quit and now you have the balls to do it here again?
We don’t need a Damocles Sword of ASL where you sit above the head of all ASL publishers waiting to pounce when they make a mistake, ESPECIALLY IF YOU DON’T OWN THE PRODUCT!!!
You try and talk a good game, but your suggestions actually suck. The guys who create ASL stuff work hard and do it THEIR WAY for a reason. They don’t need some player who has never produced an ASL item and who is only interested in all day long scenarios telling them how to run their business. They don’t need someone who has stated,"I DON’T NEED MORE ASL" telling them what you want. You are not their target audience!
Your talk has made ZERO change in the way any of these companies run their business. It only creates frustration and anger for them as they have to listen to your constant harping. STOP IT! I don’t want to see a BFP member quit due to your constant negative comments. They are doing an awesome job and need support and encouragement, not constant complaining, which you don’t even have a right to do here.
As they say in Texas, "You have no dog in this fight." The sooner you realize this and act accordingly, the sooner it will be better for all involved.
