got you, I should have been aware of that really I guess
Well, as a customer you should generally be able to expect getting solid products and none such that are full of errors etc. (granting that it is difficult to be perfect). So as a basic rule, special awareness should not be necessary. Therefore, there is no fault to be laid at your feet at all.
The point with CH is that past and recent experiences by many people around here, you now being counted amongst their number, have shown, that such awareness is alas necessary with that company.
Those who are familiar with CH and still buy their products are aware of the pitfalls not unfrequently encountered. They accept and put up with them. If so, that is their choice and I am fine with it. Some of them bytimes criticize as "CH bashing" when others point out the shortcomings of CH which I can't really follow.
In case these should not be pointed out, people like you that are apparently not yet very familiar with the potential pitfalls of CH products would not even have a
chance to become aware before they buy and thus able to make a choice based on broader information. The issue that some people around here have with CH here is exactly what happened to you:
You were unaware of the potential weaknesses that experience has shown to be encountered more often with CH compared to other TPPs and had to learn the "hard way" to your loss. This should not be. But as far as I can see, CH will not change its business model. Sadly, the way CH handles things might be a cause for heightened caution on your part not only towards CH but also towards other TPPs that do better, do not deserve reservations of the kind, and are ultimately harmed indirectly by CH.
All the best,
von Marwitz