I agree with Redwolf mostly as far as CM:SF's release state not being the result of poor planning. The features were abominable, don't get me wrong - the hotkeys? - but they had been planned out in advance. Their planning is crippled by having a smaller quorum than perhaps other companies which Steve seems to be giving the "appearance" of rectifying in the last of couple of days on the forum. But it's all for show and it's all because the release of the Normandy title is months if not years away and there is nothing else to talk about, and maybe they really don't have any idea how to do these things, who knows.
But CM:SF - I got the sense they did have a roadmap. It was discussed very little on the forum in the pre-concept stage, and when I came on as a beta tester, it was already fully fleshed out and presented as a formed concept to which we had little input as far as design features. Speaking for myself, I was eager just to design scenarios so I didn't follow whatever discussions there were on how well the hotkeys worked all that closely but conceptually I think Steve had a clear vision which may be why there is so much confusion now? That clear vision has been proven to be unpopular and has been shredded to pieces, and must be
a) a confidence shaker and as far as his own judgment
b) leaving him wondering what needs to go back in and what doesn't
How many features got taken out of that vision? Some technical issue (blue bar, map making) but much by choice - left click menu, QBs as we knew them (i.e. with cherry picking), kill counts, etc. etc. - that are being put back in.
So I guess we can't be too, too hard on them for being slow in adopted a new vision to move forward with the new flagship - World War II is the bread and butter and like everyone here keeps saying - they can't afford a poor release.